Carrier Directory | Trunnell Insurance Services
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Carrier Directory

Direct billing and claims contact numbers for every insurance carrier we work with. Bookmark this page — have these numbers ready before you need them.

30+ Carrier Relationships Updated 2026 Billing & Claims Direct Lines

Active Carriers

43 carriers
CarrierBillingClaimsNotes
AAA (Auto Club Group)Personal Lines — Illinois & Indiana (800) 222-3854M–F 8am–9pm, Sat 8am–6pm (800) 222-922424/7 Member-Dependent
AllstatePersonal Lines (877) 810-2920 (877) 810-292024/7
American ModernSpecialty Personal (800) 543-2644 (800) 375-207524/7
AmTrustCommercial / Workers' Comp (877) 528-7878 (888) 239-3909
Arlington/RoeManaging General Agency / Wholesale Specialty (800) 878-9891M–F business hours (800) 878-9891Agent-routed Agent-Directed
Auto-OwnersPersonal & Commercial (800) 288-8740M–F 8am–4:30pm (888) 252-462624/7 After-Hours Contact Agent First
Berkshire HathawaySee GUARD (below) for BHGUARD policies See GUARD row See GUARD row Agent-Directed
Bristol WestNon-Standard Auto (888) 888-008024/7 automated pay line (800) 274-7865M–F 8am–7pm ET
BriteCoJewelry & Watch Insurance (844) 727-4832 (844) 727-4832 Online Portal
ChubbPersonal & Commercial (800) 682-4822Personal (800) 372-4822Business (800) 252-467024/7
CNACommercial Lines (877) 276-7507 (877) 262-272724/7
EmployersWorkers' Compensation (888) 682-6671 (888) 682-667124/7
EncovaPersonal & Commercial (844) 362-6821M–Th 8am–5pm, F 8am–3:45pm ET (844) 362-6821Select "policyholder" → opt. 1
Erie InsurancePersonal & Commercial (800) 458-0811Opt. 5 for billing (800) 367-374324/7
ForemostSpecialty & Non-Standard (800) 527-3905 (800) 527-390724/7
GEICOPersonal Auto & Home (800) 861-3380 (800) 841-300024/7
Guard (BH GUARD)Berkshire Hathaway GUARD — Commercial (800) 673-2465 (888) 639-256724/7
HagertyClassic & Collector Vehicle (877) 922-9701 (877) 922-970124/7
Hartford, ThePersonal & Commercial (860) 547-5000 (800) 243-586024/7
Homeowners of AmericaPersonal Lines / Homeowners (833) 432-3455 (833) 432-3455 Online Portal Available
HomesitePersonal Homeowners / Condo / Renters (800) 466-3748Customer Service (866) 621-482324/7 Online Portal Available
HoneycombCommercial Property / Multifamily (855) 866-1344 (855) 866-1344 Online-First
ISU SteadfastCommercial / Specialty Programs Contact your Trunnell agent Contact your Trunnell agent Agent-Directed
Liberty MutualPersonal & Commercial (800) 290-8711 (800) 225-246724/7
MarkelSpecialty Commercial (888) 642-4968 (800) 362-753524/7
Mercury InsurancePersonal Auto & Home (800) 503-3724 (800) 503-372424/7
National GeneralPersonal Lines (Allstate Company) (888) 293-5108 (800) 468-346624/7
NationwidePersonal & Commercial (877) 669-6877 (800) 848-633124/7
OpenlyPersonal Homeowners (857) 990-9080Billing / Policy Service (888) 808-484224/7 Opt. 2 for Claims
PalomarSpecialty: Earthquake, Flood, Hurricane (619) 567-5290 (800) 489-0105 Insured Portal Available
Personal Umbrella — Not a carrier; describes a coverage type. Umbrella policies are written through multiple carriers above (Travelers, Nationwide, Liberty Mutual, etc.). Contact your Trunnell agent to identify your specific umbrella carrier.
Pie InsuranceWorkers' Compensation (855) 705-2716 (844) 581-082824/7
Progressive (FAO Auto)Personal Auto (800) 776-4737 (800) 274-449924/7
Progressive ASI (Homeowners)Personal Homeowners (Underwritten by ASI) (866) 274-8765Service & Payments (866) 274-567724/7
Progressive FloodFlood Insurance (800) 776-4737 (800) 804-3452Flood claims line
SafecoPersonal Lines (Liberty Mutual Company) (800) 332-3226 (800) 332-322624/7
SelectivePersonal & Commercial (866) 332-6482 (866) 455-996924/7
SteadilyLandlord / Rental Property (888) 966-1611M–F 7am–7pm CT (888) 966-1611 Online Claims Portal
TravelersPersonal & Commercial (800) 842-5075 (800) 252-463324/7
Trinity RiverSpecialty / E&S Lines Contact your Trunnell agent Contact your Trunnell agent Agent-Directed
United Fire Group (UFG)Commercial Lines (800) 637-6309M–F 7am–6:30pm CT (800) 343-913124/7
West BendPersonal & Commercial (The Silver Lining) (800) 236-5002M–F 7am–4:30pm CT (877) 922-524624/7

Inactive / Special Notes

2 carriers
CarrierStatusNotes
EncompassPersonal Lines Inactive No longer actively written. Existing policies handled through Allstate (parent company). Call Allstate at (877) 810-2920 for service on any active Encompass policy.
Nationwide (Personal Lines)Personal Lines — See active Nationwide row above Inactive Personal lines were wound down in select states. Commercial lines remain active — see the Nationwide row above. Contact your Trunnell agent for policy-level guidance.
Important Notice: Phone numbers are verified as of 2026 and sourced directly from carrier websites. Numbers may change — always confirm with the number on your declarations page or billing statement. For claims, contact your Trunnell Insurance agent first at (630) 742-2851 whenever possible — we can help guide you through the process. After-hours claims should be reported directly to your carrier using the numbers above. Always call 911 first in an emergency.

Trunnell Insurance Services
1300 Iroquois Ave #200 · Naperville, IL 60563
(630) 742-2851 · trunnellinsurance.com
Independent Broker · Est. 2001 · National & Regional Reach